Opportunity for a fully funded PhD in Generative AI in Customer Service at the Chair of Technology Marketing, D-MTEC, ETH Zurich.
Research will aim to assess the impact of GenAI on customer satisfaction and communication, launching pioneering studies that blend theoretical insights with practical applications. With the chair’s extensive track record in Data Science and chatbots, complemented by recent investments in GPU infrastructure, we offer a fertile ground for impactful research.
