Can SMEs keep up to date with technological developments in AI? In the new paper in ACM Transactions on Recommender Systems, Hannes Kunstmann, Joseph Ollier, Joel Persson, and Florian von Wangenheim explore how SMEs can successfully leverage developments in Conversational AI in interactions with real customers in the field. The paper contributes to the developing…
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Want to collaborate with us on the topic of Conversational AI? 🦾 The Chair of Technology Marketing at the Department of Management, Technology, and Economics, ETH Zürich is advertising a new PhD position, with the exciting chance to work alongside two research groups at the chair: and Center for AI Value. During the PhD, the…
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Experience how your brain reacts to stress and relaxation in real-time. Join us during the Museums Night in Bern for a fascinating glimpse into the world of neuroscience and more! Check out the program with poetry slam by Moët, a live podcast by Nico Franzoni & Noah Bachofen, food, minigolf and more here: https://lnkd.in/dV3Gxxh4 We…
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Read our latest article in the ETH Zukunftsblog: “Working in the digital age is increasingly stressful for many people. For Erika Meins, digital technologies and artificial intelligence are both the cause and part of the solution, as they can effectively help reduce stress.” Continue reading…
Lab Director Erika Meins discussed opportunities and risks of AI for different work environments with Gordian Berger (CTO, Legartis), Sunnie J. Groeneveld (Director Institute for Digital Business, HWZ), Jonas Rüegg (President Sprecherverband), Jean-Daniel Strub (Co-Founder Ethix & President SP Zürich) and Grit Wolany (Designer) during a fire side chat at the newest AI Experiment by QSTAR at…
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We are thrilled to introduce the new members of our team. Together Aydin Javadov, Rayna Ney and Melanie Baumgartner bring a wealth of expertise in Data, Computer & Cognitive Neuroscience dedicated to creating responsible digital interactions.
On 4 November 2024, our lab was represented at the expert roundtable on Digital Human Rights Tracking Tools and Databases, hosted by the Geneva Human Rights Platform (+ in collaboration with the OHCHR and HURIDOCS). With a focus on “Opportunities for Artificial Intelligence and Machine Learning in Human Rights Monitoring,” this event gathered over thirty experts, including developers, AI specialists, policymakers, and human rights practitioners. Michaela Benk, a doctoral student at…
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Would you trust AI to plan your next vacation, offer health advice, or drive your car? In our latest publication, we dive deep into 24 years of research on trust in AI, drawing insights from over 1’100 studies and 36’000+ academic articles. Michaela Benk and co-authors Sophie Kerstan, Florian Wangenheim, Andrea Ferrario highlight the trends…
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We are hiring again! We are delighted to announce a fully funded doctoral researcher (PhD) position in Technology and AI for Individual and Organisational Resilience at Mobiliar Lab for Analytics at ETH Zurich. The succesfull candidate will work on a series of research projects that use technology and AI to strengthen individual and organisational resilience…
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LLMs are a revolutionary technology, but to date, little research has examined how they can be utilized by SMEs in a cost-effective way. In a new paper co-authored by our Scientific Director Dr. Joseph Ollier, we examine the application of a LLM-driven conversational recommendation system in the field with real customers. Results show good performance…
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