Andrea Ferrario (Mobiliar Lab for Analytics at ETH and Chair of Technology Marketing, ETH), Michele Loi and Eleonora Viganò (University of Zurich), have co-authored a paper which was recently published in Philosophy & Technology. They introduced a novel incremental model of trust in human-human and human- AI interactions and tested it in an example of societal relevance. More information can be found on (https://link.springer.com/article/10.1007/s13347-019-00378-3).