In the tension between digital assistance and hustle, the exhibition CTRL+ALT+RELAX invites you to take a breather. The exhibition opening on March 6 is based on the research of the Lab. It explores the opportunities and risks of digital helpers and how to manage work-related stress with and without their support. The exhibition provides answers…
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Lab Director Erika Meins discussed opportunities and risks of AI for different work environments with Gordian Berger (CTO, Legartis), Sunnie J. Groeneveld (Director Institute for Digital Business, HWZ), Jonas Rüegg (President Sprecherverband), Jean-Daniel Strub (Co-Founder Ethix & President SP Zürich) and Grit Wolany (Designer) during a fire side chat at the newest AI Experiment by QSTAR at…
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We are thrilled to introduce the new members of our team. Together Aydin Javadov, Rayna Ney and Melanie Baumgartner bring a wealth of expertise in Data, Computer & Cognitive Neuroscience dedicated to creating responsible digital interactions.
On 4 November 2024, our lab was represented at the expert roundtable on Digital Human Rights Tracking Tools and Databases, hosted by the Geneva Human Rights Platform (+ in collaboration with the OHCHR and HURIDOCS). With a focus on “Opportunities for Artificial Intelligence and Machine Learning in Human Rights Monitoring,” this event gathered over thirty experts, including developers, AI specialists, policymakers, and human rights practitioners. Michaela Benk, a doctoral student at…
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Would you trust AI to plan your next vacation, offer health advice, or drive your car? In our latest publication, we dive deep into 24 years of research on trust in AI, drawing insights from over 1’100 studies and 36’000+ academic articles. Michaela Benk and co-authors Sophie Kerstan, Florian Wangenheim, Andrea Ferrario highlight the trends…
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We are hiring again! We are delighted to announce a fully funded doctoral researcher (PhD) position in Technology and AI for Individual and Organisational Resilience at Mobiliar Lab for Analytics at ETH Zurich. The succesfull candidate will work on a series of research projects that use technology and AI to strengthen individual and organisational resilience…
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LLMs are a revolutionary technology, but to date, little research has examined how they can be utilized by SMEs in a cost-effective way. In a new paper co-authored by our Scientific Director Dr. Joseph Ollier, we examine the application of a LLM-driven conversational recommendation system in the field with real customers. Results show good performance…
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The rise of LLM-powered services is transforming various applications, including the mental health domain. In a new paper co-authored by our former Scientific Director Dr. Andrea Ferrario, we delve into the ethical, technical, and clinical challenges of implementing LLM-enhanced conversational AI for individuals with depression. Click here to read.
Opportunity for a fully funded PhD in Generative AI in Customer Service at the Chair of Technology Marketing, D-MTEC, ETH Zurich. Research will aim to assess the impact of GenAI on customer satisfaction and communication, launching pioneering studies that blend theoretical insights with practical applications. With the chair’s extensive track record in Data Science and…
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We are hiring! We are delighted to announce three fully funded doctoral researcher (PhD) positions in Data Science, Behavioral Science / Psychology, and Computer Science at Mobiliar Lab for Analytics at ETH Zurich The three successful candidates will work together on a series of research activities that contribute to the overarching theme of Mental Resilience in the Digital Age.…
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