Category: News

How will AI affect you in your working life?

Lab Director Erika Meins discussed opportunities and risks of AI for different work environments with Gordian Berger (CTO, Legartis), Sunnie J. Groeneveld (Director Institute for Digital Business, HWZ), Jonas Rüegg (President Sprecherverband), Jean-Daniel Strub (Co-Founder Ethix & President SP Zürich) and Grit Wolany (Designer) during a fire side chat at the newest AI Experiment by QSTAR at…
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Stepping into 2025 – welcoming new team members

We are thrilled to introduce the new members of our team. Together Aydin Javadov, Rayna Ney and Melanie Baumgartner bring a wealth of expertise in Data, Computer & Cognitive Neuroscience dedicated to creating responsible digital interactions.

Expert roundtable on opportunities for artificial intelligence and machine learning in human rights monitoring

On 4 November 2024, our lab was represented at the expert roundtable on Digital Human Rights Tracking Tools and Databases, hosted by the Geneva Human Rights Platform (+ in collaboration with the OHCHR and HURIDOCS). With a focus on “Opportunities for Artificial Intelligence and Machine Learning in Human Rights Monitoring,” this event gathered over thirty experts, including developers, AI specialists, policymakers, and human rights practitioners. Michaela Benk, a doctoral student at…
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24 years of trust in AI

Would you trust AI to plan your next vacation, offer health advice, or drive your car? In our latest publication, we dive deep into 24 years of research on trust in AI, drawing insights from over 1’100 studies and 36’000+ academic articles. Michaela Benk and co-authors Sophie Kerstan, Florian Wangenheim, Andrea Ferrario highlight the trends…
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Fully funded PhD position

We are hiring again!  We are delighted to announce a fully funded doctoral researcher (PhD) position in Technology and AI for Individual and Organisational Resilience at Mobiliar Lab for Analytics at ETH Zurich. The succesfull candidate will work on a series of research projects that use technology and AI to strengthen individual and organisational resilience…
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The power of large language models in SMEs’ customer interactions

LLMs are a revolutionary technology, but to date, little research has examined how they can be utilized by SMEs in a cost-effective way. In a new paper co-authored by our Scientific Director Dr. Joseph Ollier, we examine the application of a LLM-driven conversational recommendation system in the field with real customers. Results show good performance…
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Conversational AI for individuals with depression

The rise of LLM-powered services is transforming various applications, including the mental health domain. In a new paper co-authored by our former Scientific Director Dr. Andrea Ferrario, we delve into the ethical, technical, and clinical challenges of implementing LLM-enhanced conversational AI for individuals with depression. Click here to read.

PhD opportunity at the Chair of Technology Marketing

Opportunity for a fully funded PhD in Generative AI in Customer Service at the Chair of Technology Marketing, D-MTEC, ETH Zurich. Research will aim to assess the impact of GenAI on customer satisfaction and communication, launching pioneering studies that blend theoretical insights with practical applications. With the chair’s extensive track record in Data Science and…
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Three fully funded doctoral researcher (PhD) positions available

We are hiring!  We are delighted to announce three fully funded doctoral researcher (PhD) positions in Data Science, Behavioral Science / Psychology, and Computer Science at Mobiliar Lab for Analytics at ETH Zurich The three successful candidates will work together on a series of research activities that contribute to the overarching theme of Mental Resilience in the Digital Age.…
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Dialog with UN Special Rapporteur

UN special Rapporteur Mama Fatima Singhateh and Nouf Al Anezi from the UN Human Rights office visited the ETH AI Center yesterday. During their visit they discussed opportunities and risks of AI for society with Dr. Jennifer Wadsworth, PhD, Prof. Giorgia Ramponi, Prof. Inge K Herrmann, Dr. Rita Sevastjanova, Prof. Peter G. Kirchschläger, Adrian Notz and our Lab director Dr. Erika Meins.